Terms and Conditions

Welcome to counselor.lk. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms carefully.

1. Description of Service

counselor.lk is an online platform that connects individuals with certified professional counselors in Sri Lanka. We are a directory and booking platform, not a direct provider of clinical or medical services.

This service is not intended for emergencies. If you are in a crisis or feel you may be a danger to yourself or others, please contact the National Mental Health Helpline (1926) or seek immediate medical attention.

2. User Responsibilities

By using this site, you agree to:

Provide accurate and current information about yourself as prompted by the registration or booking forms.
Be at least 18 years of age or have the consent of a parent or guardian to use this service.
Maintain the confidentiality of your account information.

3. Privacy Policy

Your privacy is extremely important to us. Our use of your personal information is governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

4. Payments and Cancellations

All fees for counseling services are set by the individual counselors. Payment policies, including cancellation and refund policies, will be communicated to you by your chosen counselor. counselor.lk is not responsible for billing disputes.

5. Limitation of Liability

The counselors listed on this platform are independent practitioners. counselor.lk is not liable for the advice, diagnosis, or treatment provided by any counselor. The platform serves as a connection service, and we do not assume responsibility for the therapeutic process or its outcomes. The information provided on this website is for informational purposes only and is not a substitute for professional advice.

6. Intellectual Property

All content on this website, including text, graphics, logos, and articles, is the property of counselor.lk and is protected by copyright law.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

8. Changes to Terms

We reserve the right to modify these terms and conditions at any time. We will notify users of any changes by posting the new terms on this website.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@counselor.lk